Working Experiences

Retail Crew,X Connection(Larkin,Johor Bahru)

(October 2019 - March 2020)

Job Scope

• Greet and assist customers with their footwear needs, providing exceptional customer service.
• Utilize product knowledge to guide customers in selecting appropriate styles, sizes, and features.
• Handle customer inquiries, complaints, and returns in a professional and efficient manner.
• Actively promote and upsell products, accessories, and add-ons to maximize sales.
• Assist customers in trying on shoes and ensure proper fit and comfort.





Sales Assistant,Asight Optical(Paragon Market,Johor Bahru)

(July 2022)

Job Scope

• Greet and welcome customers, providing excellent customer service in a friendly and professional manner.
• Assist customers in selecting suitable eyeglasses or sunglasses based on their preferences, needs, and prescriptions.
• Conduct preliminary eye tests, including visual acuity measurements and lens power determination.
• Process eyewear orders, including lens customization and frame selection, using the optical shop's software system.
• Provide information on various lens options, coatings, and frame styles to help customers make informed decisions.

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